![]() ![]() Make sure you also create or verify your secret question and answer for FIFA Ultimate Team.Īn app authenticator is the fastest way to securely verify your identify.*Do not turn off Login Verification if you play FIFA Ultimate Team or you will lose access to the game.If you ever want to turn off Login Verification, return to the Account Management page and select Turn Off.* This ensures that only you and your unique code are able to access your EA Account. You will also receive a code every 90 days when logging in from trusted devices. You will now receive a code when attempting to log in from an unrecognized device.PlayStation 3 and Xbox 360 FIFA 15 players using App Authenticator for login verification will not receive a security challenge when logging in.Choose your device-type from the pulldown menu and download Google Authenticator for Apple and Android devices and Authenticator for Windows devices.App Authenticator lets you install an authenticator app to your tablet or phone to generate your login verification codes.If you choose the Email option rather than SMS, make sure your account email is a valid, working email address (one you check often).Click Turn On to activate Login Verification, verify your security question, and select Email, App Authenticator or Text message to receive your verification code.Select Security and find the Login Verification section.Was this article helpful? 0% of 0 players found this article helpful. Keep an eye on on Twitter for everything from outage info and the latest news.Check out Answers HQ to get help from other players, and chat with the community.Select Chat with us, fill out the webform, and we’ll take it from there.Select I need help logging into my EA Account.Select the game you need help with from the search results.On the EA Help homepage, enter the title of your game or product into the search bar.If you no longer have access to your email or can’t log in using a connected account, we can try to recover your account. Write your backup codes down and keep them in a safe place so you’ll always be able to log in when you need to. Go to Backup Codes and click View to find them. You can view and renew these codes in your EA Account Security settings. If you lose your phone, the authenticator app fails, and you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device. Use that code to activate Login Verification for a new method.Choose the new method you want to add to your account.We’ll send a Login Verification code to either your email or phone number. We may ask you to verify your account. ![]() ![]()
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